Privacy Policy

("Ridgecore," "we") respects your privacy. This policy explains how we handle personal data when you visit system-ridgecore.click or engage our guest trend analysis services.

1. Data controller

Controller:
Address:
Email: · Phone:

2. Data we collect

• Contact inquiries: name, email, message content, selected report type, property count estimates
• Engagement data: business contact details, billing information, anonymized reservation extracts supplied by your organization
• Website usage: if you accept analytics cookies, aggregated visit statistics via privacy-oriented analytics
• Technical logs: IP address, browser type, pages viewed—retained briefly for security

3. Purposes and legal bases

We process data to respond to inquiries, perform contracted analysis, issue invoices, improve site content, and secure our systems. Bases include contract performance, legitimate interests in operating a hospitality analytics practice, and consent where required (e.g., non-essential cookies).

4. Retention

• Inquiry form submissions: up to twenty-four months unless an engagement begins
• Contract and billing records: seven years per Korean commercial record requirements
• Working copies of reservation extracts: deleted per schedule in your engagement agreement, typically within ninety days of final delivery
• Analytics cookies: see Cookie Policy

5. Sharing

We do not sell personal data. We may share data with hosting providers, email services, and accountants under confidentiality obligations. Benchmark panels use aggregated, anonymized statistics only.

6. International transfers

Primary processing occurs in the Republic of Korea. If we use overseas subprocessors (e.g., email or hosting), we apply appropriate safeguards such as standard contractual clauses or equivalent measures required by applicable law.

7. Your rights

Under applicable Korean privacy law you may request access, correction, deletion, restriction, or objection to certain processing. Contact . You may lodge a complaint with the Personal Information Protection Commission (PIPC).

8. Security

We use encrypted transfer for client extracts, access controls, and staff training. No method is perfectly secure; report suspected incidents promptly.

9. Children

Our services address hospitality businesses, not children. We do not knowingly collect data from individuals under sixteen.

10. Updates

We may revise this policy with a new effective date. Material changes will be noted on this page.